Requests & supporting details
Define what a requester needs to supply and which information reviewers need in order to make a decision.
05 — PROCUREMENT & APPROVAL AUTOMATION
Procurement becomes difficult when requests, supporting information and decisions are scattered across messages and spreadsheets. A purpose-built approval workflow can give teams a shared place to submit, review and progress a request.
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THE RIGHT FIT
For teams handling recurring purchases, multiple departments or more than one property. The right workflow reflects your approval responsibilities and exceptions instead of forcing every request through the same generic sequence.
WHAT WE CAN BUILD
Define what a requester needs to supply and which information reviewers need in order to make a decision.
Map the departments, responsibilities, conditions and escalation paths that make sense for your organisation.
Keep the people involved informed at the right points and make the current state of each request understandable.
HOW WE WORK
We map current responsibilities, request types, decision rules and the situations where the usual process needs an exception.
The proposed flow is reviewed with requesters and approvers, including rejected requests, missing details and handovers.
A focused pilot lets the team check real scenarios before broader rollout. Training and ongoing ownership are part of the handover discussion.
BEFORE WE START
That is a scoping decision. We first document your current rules and exceptions, then determine which variations the system should support and how they will be maintained.
The GTVC procurement project included bilingual English/Khmer support. For a new project, languages, translations and the people responsible for maintaining them should be agreed at the start.
No. The visible procurement mockup is labelled as an interface concept. It illustrates the workflow without exposing internal operational data; the implementation requirements for your organisation would be discussed separately.
LET’S BUILD SOMETHING
Share the problem, your current setup and any important constraints. We can turn that into a useful first conversation.
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